Privacy Policy

Effective Date: 09-12-2024

At Taaza Sabji, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, and delivery or current address during account creation or order placement.
• Payment information, such as card details or UPI IDs (processed securely via payment gateways).

1.2 Non-Personal Information:

• Browser type, device information, and IP address for website analytics and performance optimization.

1.3 Transaction Details:

• Details of purchases, order history, and preferences for improving our services.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including payment confirmation, delivery, or pickup arrangements.
• Provide updates about your orders via SMS or notifications.
• Enhance user experience through personalization and website analytics.
• Inform you about promotional offers, new features, or updates.
• Respond to queries, complaints, or customer support requests.

3. Sharing of Information

Your information may be shared with:

• Delivery Partners: To ensure accurate and timely delivery or pickup of your orders.
• Payment Processors: To facilitate secure transactions.
• Service Providers: For website hosting, data analytics, and customer support.

We do not sell or share your personal information with third parties for their marketing purposes.

4. Data Retention

We retain your data for as long as necessary to:

• Fulfill your orders and provide customer support.
• Comply with legal or regulatory obligations.
• Maintain accurate transaction records for business and tax purposes.

5. Security Measures

We implement robust security measures to protect your data:

• Encryption of sensitive information, such as payment data, during transmission.
• Secure servers to store personal data, accessible only to authorized personnel.
• Regular monitoring and updates to prevent data breaches or unauthorized access.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Save your preferences for future visits.
• Track website usage for analytics and performance optimization.

You can manage or disable cookies through your browser settings. However, some features of the website may be unavailable without cookies.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data, subject to legal or business retention requirements.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at asktaazasabji@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and you should review their privacy policies before sharing your information.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our website implies acceptance of any changes.

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Email: asktaazasabji@gmail.com